Job design in an Organization

Job design in an organization is crucial from various perspectives as it deals with work rearrangement aimed at overcoming any employee dissatisfaction. In respect to this, there is always renewed hope and strength for employee to perform his or her duty successfully (Robertson Smith, 1985).Advertising We will write a custom essay sample on Job design in an Organization specifically for you for only $16.05 $11/page Learn More Applying this to any customer service professional, the company will be able to reflect a good picture generally of the whole business system, because when the customers are served with enthusiasm, they are able to develop a unique liking of the company. For this case, considering improvement of working conditions for customer service professional in the credit card company, various ways of restructuring and reorganizing the working system are necessary in order to improve working conditions and also enable good reputation because the customer care provides a link between the customers and the company. As always expected, there must be rewards through better pay package. The incentives that should be offered to the customer care would include getting offered credit cards with low interest rates, a periodic reward of points to the employee when it is revealed that the employee is very much committed to the company’s work. There must also be granting of leave for the employee to refresh, especially from a period of a tiresome work session. In addition, there would also be on job training in order to acquire more skills in the credit card business process. The knowledge on the credit card business helps customer care make informed decisions when advising the customers, which may include marketing strategies. There must also be an innovative working environment which is admirable for the employee to work in the company effectively (Parker Wall, 1998). In enhancing job design for the customer service in th e credit card company, both scientific and management practices ought to be practiced. This ensures that both analytic and objective approaches to solving issues in the organization are crucial. The customer care should know exactly his or her role and what is expected from him/her in the job. This enables the creation of clear objectives for the work so that the credit card business is kept operational in a successful way. The customer care must know the set out roles which enhance motivation in whatever is required at all the times.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Incorporating the job characteristic model, the customer care is to know exact identity of the task. This calls for the need to know the exact responsibility that he or she has in the marketing and creation of good relations of the company with the customers. The customer care should also have autonomy. This dete rmines the schedule of the work plan at all given times that should be decided solely by the employee. The skills of performing the work are also very important as a contributing factor for the process of motivating the customer care. The significance of the task allocated is important too because the company knows exactly the expected outcome of the process. Through this, providing positive feedback to the customer care for any good performance is necessary as this is an inspiring factor coming from best job design. The design model should also include room for self expression of the customer care. Through this, all the views are incorporated for the best benefit of the company so as to enable more allocation of credit cards to the customers (Parker Wall, 1998). Finally, improvement of customer care’s job conditions will enable good performance and develop cordial relations with other customers. Consequently, this reflects good image of the company and more customers in nee d of credit card will register for the services. Through the job design, motivation of the employees is observed because from the school of human relations, a business is taken as a social systems whereby productivity is heavily influenced by emotional and psychological factors of the employees (Parker Wall, 1998). This will finally promote good business. References Parker, S. Wall, D. (1998). Job and work design, organizing work to promote well- being and effectiveness. California: Sage publications. Robertson, I. T. Smith M. (1985). Motivation and Job Design: Theory, research and practice. New York: Hyperion Books.Advertising We will write a custom essay sample on Job design in an Organization specifically for you for only $16.05 $11/page Learn More This essay on Job design in an Organization was written and submitted by user Callan Edwards to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Unemployment Essays - Unemployment, Labour Economics, Free Essays

Unemployment Essays - Unemployment, Labour Economics, Free Essays Unemployment Unemployment has been a problem throughout the United States since the beginning of our economic structure. In the most obvious sense, unemployment means "being without a job." The term unemployment is one description of the economic condition of a society at any given time. Low unemployment means the majority of the labor force is involved in, or looking for steady work. On the other hand, high unemployment is an indication of an economy in recession, or even worse. This implies that a sizable percentage of the labor force is not currently working. Until they actually start working again, they will be counted in government data as "unemployed" (Shapiro, 1996). The Bureau of the Census in the Department of Commerce collects and tabulates the unemployment statistics in the united states. Next, this information is given to the Bureau of Labor Statistics (BLS) which is held in the labor department. The BLS then calculates the unemployment rate and publishes the statistics. Every month, agents revisit a set amount of households all over the United States. Some economists criticize the government?s method of calculating unemployment because it fails to include "discouraged workers" in its data (Shapiro, 1996). "Discouraged workers" include those who have looked for a job over a large period of time and have simply quit. For this reason, critics say, real unemployment may be extensively larger than one might think. Throughout the 1900?s there has been numerous polls taken that shocked everyone. The unemployment rate for those who cannot read and write is dramatically higher than for those who can (Simons, 1989). Illiteracy is a hidden problem throughout the United States (Simons, 1989). Another poll taken showed that an estimated 23 percent of Americans can read a stop sign but cannot fill out an employment form. Of those who can read and write, large numbers of adults cannot read and write past the fifth grade level (Zycher, 1995). How are people going to get a job if they are not even able to inform the company of their skills? Another interesting fact, is The severest deficient demand in the United States occurred during the Great Depression in the 1930?s. In fact, at one point the unemployment rate had raised to twenty five percent in 1933. Fortunately, after world war one had begun the need for military had decreased the rate to as low as 1.2 percent (Reynolds, 1994). On the other hand, most people did not even pay any attention to the unemployment rate, because the considered laziness to be the main cause. Several possibilities have been speculated, but none have been proven to be the single cause of high unemployment. It is plainly clear that there have been several problems that play a role when the unemployment rate increases. Indeed, the experience of the past several decades suggest that no simple, quick, or radical remedy can eliminate the multitude of choke-points that are strangling U.S. economic and political processes (Choate,1986). Causes of unemployment can vary. Some economists have defined several types of unemployment. One type is frictional unemployment. This is a temporary and unavoidable period of time where a person is out of the work force. According to One education way, "There are always some people who are out of work for completely unavoidable reasons" (Shapiro, 1996, P.151). Another example, is when technological and other changes cause structural unemployment. There are also clinical changes in which changes in general business occur. "Peak" is a period of time when spending amounts are extremely high along with employment rates. After a period of "peak", activity consumers and business? reduce unemployment rates along with their spending levels. As this spending falls, other business firms begin to cut back on their spending. As spending decreases, production goes into a phase of recession, in which the decline of the gross domestic product occurs. Without excess spending, the whole line of supply and demand is severely impacted. After the peak and recession phase, the economy enters its lowest point (Sharpiro, 1996). The factories and firms begin to operate at less productive levels. This, in turn, creates high unemployment. This phase is referred to as "trough". The economy now enters another phase that impacts the unemployment rate. This phase

Denver Art Museum Essay Example | Topics and Well Written Essays - 500 words

Denver Art Museum - Essay Example Within the scenario of Asian art, the Falconer on Horseback, displayed at the Denver Art Museum, reveals the growth and development of art in China. This artwork is completed by an unknown artist. Besides, this artwork represents the development of art during the reign of Tang dynasty in 700 A.D. Thesis statement: The visual analysis of the work of art named as Falconer on Horseback proves that the same is symbolic of the rich artistic tradition of China, especially during the Tang dynasty. Visual Analysis In the art work, the Falconer on Horseback (See appendix-1), the artist provides ample importance to the visual elements. For instance, the artist does not make use of primary colors. Instead, mixture of primary colors is used by the artist to inculcate visual beauty to the art work. One can see that orange, green, black, and mixture of ivory white and light brown are the dominant colors in the art work. For instance, green provides elegance to the falcon in the art work. On the ot her side, mixture of ivory white and light brown is used by the artist to project the body of the horse and the falconer’s head. Besides, the falconer is dressed in orange and green robe. So the combination of primary colors provides visual beauty to the art work.